From the initial text message to the follow up, junkluggers was nothing but on the ball and professional. They set the appointment and confirmed. Showed up on time. Problem solved to remove my items in a timely manner. The removal workers were polite, professional, and diligent. Then, I received a call later in the day to ensure they had done their job correctly. This couldn't have been a more positive experience. I would HANDS DOWN recommend this organization to anyone looking to have something taken away.