Professional and friendly crew. They even had tools to get my junk out of my brooklyn brownstone apartment. They did the job quickly with no damage to the property. I needed a sofa and chaise lounge removed from a 3rd floor walk up. They were eager and happy to help me. There could have been a major issue getting it out because the legs were bolted onto the sofa. Thankfully they were prepared and had power tools and completed the task. Thank goodness I found this service.